Insurance Shopping Post-Pandemic: Your Consumer's Behavior is Changing, So Should Yours
The pandemic fundamentally changed the way consumers think about (and shop for) insurance. As people drove less, moved more, and personal health remained top-of-mind, people’s insurance needs evolved, and they became comfortable meeting those needs online.
Many of these shopping habits persist today, and the insurance providers that are winning have evolved the way they do business as well.
From Insuretech Connect 2021 in Las Vegas, a panel of leaders in the insurance space providing their thoughts as to the current state of the industry, how insurers can capture the attention of shoppers today, and what we can expect in 2022 and beyond.
Watch this review of the latest shopping data across the Auto, Home, Life, and Health markets, featuring:
- Deidre Watts, Head of Customer Acquisition and Insights, OnStar Insurance at General Motors
- Fred Blumer, CEO Mile Auto
- Rob Tate, VP of Sales at , a Verisk Business