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How We Hash Data to Protect Consumer Privacy

Our products enable publishers, marketers, and lead sellers to provide the most relevant and timely consumer interactions, while protecting the consumer’s privacy and anonymity at the same time. Honoring consumer privacy and understanding consumer preferences are the most critical parts of providing an exceptional customer experience.

Hashing algorithms are one example of how we protect consumer privacy. Hashing is the process of generating a value from a text input using a one-way cryptographic algorithm that enables the security of consumer information and data (see text box).

That one-way function means we cannot determine the original value input based on the hash code. This ensures that Jornaya does not store any of the raw data or personally identifiable information (PII) associated with a consumer or data they enter on a website. 

It’s the Golden Rule of Data and we take it seriously. We don’t capture or store PII in our products or services. The consumer is always protected, which means our partners are too.



Partner-Generated Sources 

All of the data we work with is provided by partners who contribute their data to help brands and their customers achieve the best consumer experiences. We only use data from partners who choose to contribute their data to us. Examples of data contributors include:

  • Lead Generation Websites
  • Comparison Shopping Sources
  • Identity Resolution
  • Shopping Outcomes
  • Customer Interests

Our partners promise to keep their consumer data protected, and we think of ourselves as an extension of their promise. We treat data from all of our partner-generated sources (listed above) with great care and respect.

Bring More Value to the Customer 

Responsible companies view consumer privacy and data security from both sides of the equation: as a business and a customer. If the customer wins, the company wins and stays out ahead of regulations. 

All data we deal with is handled using the same advanced hashing algorithms as large financial institutions. This allows us to safely derive data insights based on aggregate counts, calculations, and scores while ensuring we all reach our ultimate goal: bringing more value to the customer.

It’s about activating the right data to provide timely and relevant outreach that best meets the needs of the customer, throughout their shopping journey. It’s also about creating a better experience in a secure environment. We take anonymous behaviors and turn them into derived data packages. 

The data we deal with is only connected to non-identifiable records. It’s crucial to our mission: We have not and will never capture, store, or share PII. 

Read more FAQs on hashing in our support library.


About the Author

Posted by Jornaya: “Winning teams are those that care deeply about one another.” This is a message that Jornaya Founder Ross Shanken reinforced as he shared lessons from one of his favorite books, "The Boys in the Boat." It's a sentiment we take to heart as we embrace #OneJornaya.

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