Technology & The Human Element: Creating Better Consumer Experiences in Mortgage w/ guest Grant Moon
AI, chatbots, and mobile apps are rapidly changing how consumers of all ages approach the homebuying process. These advances are also creating better customer experience in the changing mortgage landscape. Join Jornaya Head of Consumer Finance Mike Eshelman as he catches up with Grant Moon, CEO of Home Captain, on the unique intersection of technology and humans that’s creating a better mortgage experience. The two also discuss the current state of the industry and speculate on what the future holds. For additional information and content, please visit jornaya.com/jornayatalks.