As Big Data Creates More Opportunities, Let’s Continue to Keep the Customer First

Data is being generated, stored, and utilized at a rapidly growing pace. Consider that by 2020 new information produced per second for every human being will reach 1.7 megabytes. And the volume of...

Start the New Year Right With an Improved Customer Engagement Strategy

2018 was a tumultuous year for mortgage lenders and 2019 planning meetings were filled with more questions than answers for many lenders. It’s simply a tough time in mortgage and, unfortunately,...

How to Market in 2021: Aligning Strategy with Changing Consumer Behavior

Business Intelligence: Making Sense of Data & Trends

At Jornaya, we’re committed to helping our customers measure and increase business impact. Our business intelligence (BI) capabilities are crucial to this goal and it’s through partnerships with...

How Agents and Carriers Compete in a Fast-Changing Digital World

From the Frontlines: Being a Loan Officer During COVID-19 w/ guest Owen Raun

With nearly 30 years of mortgage experience. Owen has kept his focus on serving consumers and keeping his finger on the pulse of the industry, especially in the city of Houston. On this episode of...

Insurers Grappling With NY Cybersecurity Regs; More States To Follow

Jaimie Pickles, GM of Insurance, is quoted in an Insurance News Net article about NY cybersecurity regulations.

Exploring Trends in Higher Education Marketing and Inquiry Generation

Organizations in higher education are currently facing a number of challenges – from evolving student demographics to the growing number of online degree programs. But, current marketing trends...

Lead and Loan Management During Coronavirus w/ guest Scott Payne

It’s a crazy time in the mortgage industry. Because of COVID-19, much of the country is under a quarantine but lenders can’t stop in their tracks. Join Jornaya's Head of Consumer Finance Mike...

A Lender’s Guide To Remodeling The Home Loan Experience For Millennials

Mike Eshelman, Head of Consumer Finance, writes about what millennials are looking for in the home buying process, and how are their mortgage experiences falling short in this post on Forbes. 

Technology & The Human Element: Creating Better Consumer Experiences in Mortgage w/ guest Grant Moon

AI, chatbots, and mobile apps are rapidly changing how consumers of all ages approach the homebuying process. These advances are also creating better customer experience in the changing mortgage...